Vision, Mission and Strategic Goals

VISION

To be the leading microfinance institution with the most innovative and efficient services which are continuously the best choice for clients and brightest talents.

MISSION

To provide inclusive financial solutions to low-income households and SMEs for improving their socio-economic standards in a sustainable way.

STRATEGIC GOAL

To serve 150,000 customers by the end of 2025 using a client centric approach, by integrating the diverse channels and products/services leveraging technology and human touch.

CORE VALUES

Empathy

  • Care and Respect
  • Humanizing
  • Genuineness

Creativity

  • Open mindedness
  • Innovator Spirit
  • Root-cause oriented

Result Driven

  • Thorough accomplishment
  • Meritocracy
  • Convergence